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Responsible Gaming Analyst

 

 

The role


We are currently looking to fill a Responsible Gaming Analyst role at Kindred Gibraltar. The aim of this role is to ensure that Kindred's Group Player Sustainability and Responsible Gaming Strategy (PSRG Strategy) is promoted and correctly represented in the customer service environment.

 

What you will do

  • Ensure that Kindred operations comply across all platforms & brands with diverging regulatory requirements in the field of responsible gaming, including without limitation self limitation tools, awareness training and information towards end-customers.
  • Keeping phase with national re-regulation and increasing number of gaming licenses is key - UK market specific
  • Provide (pro-)active second-line support for client facing functions (CS, VIP, CRM, etc.) and be centre of excellence on responsible gaming/player safety
  • Provide onsite assistance to customer facing employees
  • Ensure that responsible gaming is integrated in customer service policies and procedures - UK market specific
  • Ensure that Kindred platforms are up to standard for Responsible Gaming purposes
  • Drafting and implementation of policies across the group, including adequate awareness and staff training (general and in-depth)
  • Will take on board any additional task that may be required within the Player Sustainability department.

 

Your experience

  • Passion, strong interest or experience in Responsible Gaming is required
  • Excellent written and verbal communication skills
  • Excellent team player
  • Can work well under pressure
  • Works under minimum supervision
  • Thorough and follows up on pending cases

 

Application process

Click on the "Apply Now" button and complete the short web form. Please add a covering letter in English to let us know your motivation for applying and your salary expectation. Our Talent Acquisition team will be in touch soon.

 

Kindred is an equal opportunities employer committed to employing a diverse workforce and an inclusive culture. As such we oppose all forms of discrimination in the workplace. We create equal opportunities for all our applicants and will treat people equally regardless of and not limited to, gender, age, disability, race, sexual orientation. We are committed not only to our legal obligations but also to the positive promotion that equal opportunities bring to our operations as set out in our sustainability framework. Kindred has an ESG rating of AAA by MCSI.

 

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Location
Gibraltar
4th Floor World Trade Center, 6 Bayside Road, Gibraltar
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  • Office:
    Gibraltar
  • Type of Employment:
    Full Time Permanent
  • Reference Number:
    COR0706
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25 Days Holiday
Private Medical
Wellbeing Allowance
Fresh Fruit
Free Breakfast Friday's
Maternity/Paternity leave
Eye test
3 days CSR leave
Shares
Pension
Anniversary awards
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