Our mission at Kindred is to become the number one operator across all gaming markets and with your help we can make this happen.
The Real Time Analyst is a key role within the Customer Service operations team. Reporting into the Real Time Manager, it will be your job to ensure our customers get the best possible service when they contact us, by orchestrating the flow of contacts to our super talented, 200+ people strong customer service teams. We support our customers across all of Europe, spanning 11 plus brands, in local languages creating a custom-made individual service we are proud of.
The Real Time Analyst role is challenging, exciting and instrumental to Kindred, so we need the right person to carry this position out. If you are good at problem solving, time management and are brilliant with people then this could be the job for you.
Real Time Analysis could be the beginning to your career in resource planning, this position is the starting point in the world of resource planning. Once you have dipped your toe in the opportunities could be endless.
The role requires working on a day shift basis, 40 hour per week, including weekends.
Below is a list of tasks that you will face, once you've read through and think “yes, that's the job for me” continue to apply as we'd love to hear from you.
What you will do
Click on the "Apply Now" button and complete the short web form. Please add a covering letter in English to let us know your motivation for applying. Our Talent Acquisition team will be in touch soon.
Kindred is an equal opportunities employer committed to employing a diverse workforce and an inclusive culture. As such we oppose all forms of discrimination in the workplace. We create equal opportunities for all our applicants and will treat people equally regardless of and not limited to, gender, age, disability, race, sexual orientation. We are committed not only to our legal obligations but also to the positive promotion that equal opportunities bring to our operations as set out in our sustainability framework. Kindred has an ESG rating of AAA by MCSI.
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