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Project Manager, Business Operations

Would you enjoy working in a fast-paced international environment where the focus is quality and time to market? We are seeking a hands-on, driven Business Operations Specialist.

 As a Business Operations Specialist US, you will have direct relationships with US Senior Management, third party providers and internal development resources across US, Europe and India. The Business Operations Specialist. will be responsible for delivering projects in line with our geographical and operational expansions in the USA.

You will be the bridge between US commercial/business teams, internal technical teams and third-party technical providers, and your role is to facilitate delivery for our US team.

You are energetic, have a passion for delivering business value, implement business change, operational effectiveness and have an agile mind set. We think you are excellent at communication, a self-starter, and not afraid to roll up your sleeves and get work done, even if it sometimes is not part of the job description. We think you have very good experience from working with change management, operational business expansion and have a strong business mindset. In return we offer you a fun, fast-paced working environment, great technologies and fantastic colleagues. If this sounds interesting, let's talk!
 

Key accountabilities of this role are:

  • Coordinate complex and high value project end to end including technical certification, operational & infrastructure set up, integration delivery; testing and successful transition into BAU
  • Manage and optimize the collaboration with a typical project team including 3rd party providers, business analysts, architects and UX teams with the authority and responsibility for running operations on a day-to-day basis
  • Deliver outcomes/business benefits via projects without dedicated project resources with a mix of external and internal technical teams
  • Understand both business and technology well enough to be an effective bridge between the two.
  • Meeting deadlines and clearly managing expectations with stakeholders
  • Ability to successfully perform under pressure
  • Ability to work and adapt to different cultures and time zones
  • Understand the importance and ensure that quality, security, and compliance related requirements are met in accordance with internal and external expectations.
  • Communicate effectively with stakeholders on all levels and understand their goals and challenges to ensure these are addressed through solution delivery
  • Collaborate with multiple functions and parties to manage dependencies, risks, and resources in the best possible way.
  • Support operational hub growth in the US including marketing, finance, and operational (Customer Support and Player Safety) functions in line with project delivery.
  • Drive initiatives in the management team and organizationally that contribute to long-term operational excellence

We're looking for someone with the following skills, knowledge and experience

  • Technical background and good understanding of digital projects including website & apps architecture; integrations with third party digital systems
  • Extensive experience from leading teams/people in a project environment and understand the entire development life cycle from scoping requirements, prioritization through design, development, testing and release in both traditional and agile environments
  • Can demonstrate experience of managing projects or operational delivery successfully by taking ownership and responsibility to involve business and tech stakeholders as needed
  • Ability to prioritize and manage many concurrent projects involving various stakeholders
  • Experience of managing third party relationships & negotiations
  • Proven business acumen and commercial awareness with risk/reward and trade-offs top of mind
  • Experienced in incident management and escalations

Skills

  • Excellent communication, presentation and leadership skills and ability to address representatives from both business and technology and at all levels within the company
  • Able to pick things up quickly and hit the ground running
  • Be able to manage & motivate people, manage time and resources with an agile mind-set and strong focus on quick deliveries
  • Must be highly organized, structured, methodical, good multi-tasker and diligent
  • Strong stakeholder management and relationship skills
  • High energy level and strong desire to deliver, constantly raise the bar and does not accept subpar solutions
  • Good analytical skills, with capability of running workshops/meetings to develop requirements, user stories etc.
  • Enjoy working in a highly dynamic and international environment
  • Ability to break down complexity to recognize business values that can be delivered promptly

Education / Qualifications/ Professional Certificates

  • A Degree in Business, Economics, Management, or Business Administration is strongly preferred
  • 3-5 years prior work experience related to operations or project management

 
  • Office:
    Arlington, Virginia, Las Vegas, Nevada
  • Type of Employment:
    Full Time Permanent
  • Reference Number:
    COM1813
Medical Insurance
Shares
20 days PTO
Life Insurance
Commuter Benefits
Life Cover and Income Protection
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