About the role
Kindred Group is one of the world's largest online sports betting and gaming companies with over 30 million customers worldwide across 9 brands. We're a diverse team of 1,700 people, with office location across the globe, and have consistently been ranked one of the UK's best places to work.
The online gaming industry is a fast-paced, customer-centric industry, and at Kindred, we're serious about improving our customers' experience. So serious that we restructured our delivery model around the 7 core experiences that customers go through on our sites and apps every day: Join & Leave, Pay & Withdraw, Get Communication & Rewards, Play Sports, Play Gaming, Be in Control, and Get Help. The Customer Experience Analytics team sits within the Experience Office as an integral part of these seven Experience teams, working with Experience Owners to ensure the continual prioritization of what matters most to our customers, and helping to deliver the best solutions possible.
Reporting to the Customer Experience Analytics Manager, you will be using data to support and coordinate the management and delivery of various customer experience improvement projects and activities.
This role can be based in either our London or Stockholm office.
What will you be doing?
What have you done?
Click on the "Apply Now" button and complete the short web form. Please add a covering letter in English to let us know your motivation for applying and your salary expectation. Our Talent Acquisition team will be in touch soon.
Kindred is an equal opportunities employer committed to employing a diverse workforce and an inclusive culture. As such we oppose all forms of discrimination in the workplace. We create equal opportunities for all our applicants and will treat people equally regardless of and not limited to, gender, age, disability, race, sexual orientation. We are committed not only to our legal obligations but also to the positive promotion that equal opportunities bring to our operations as set out in our sustainability framework.
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