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Document Verification Analyst

 

The role

The document verification analyst monitors, detects and acts upon any suspicious behaviour occurring on the Kindred Group platform to ensure responsible gambling, anti-fraud, anti-money laundering and overall integrity of operations.

 

You will verify customer documentation for Know Your Customer (KYC) purposes as well as assist the Funds Security teams with security checks and other fraud-related operations.

 

What you will do

  • Review client documents and verify their accounts based on jurisdiction
  • Handle cases with regards to client security checks and withdrawal approval
  • Proactively determine fraudulent activity and act according to documented processes
  • Reactively and proactively analyse transactions and customer records to link unidentified transactions and accounts to known fraudulent activity
  • Make recommendations on how to improve internal processes and tools. Be willing to challenge the status-quo and ensure your recommendations are recorded and followed-up accordingly
  • Liase with Customer Service Agents and VIP Managers via outlook or any other communication channels
  • Help with ongoing projects within the Player Safety team

 

How you will be measured

  • Regular performance reviews with your line manager
  • Acting in line with Kindred Group values
  • Compliance with all relevant trainings and other activities related to the role
  • Job performance evaluation includes KPIs on quantity, quality, accuracy, work ethics and individual KPs

 

Your experience

  • Competent and comfortable with basic computing skills
  • High level attention to detail
  • Adaptable and able to prioritise when required
  • Capable of working independently if needed
  • Good communication skills
  • Fluency in English

 

An advantage

  • Experience or knowledge of the i-gaming industry
  • Knowledge of an additional language(s), e.g., French, Italian, German, Russian etc.

 

Job alerts

 Not suited to this role but interested in working at Kindred Group?

We are always on the lookout for talented, passionate people to join our global teams so if you'd like us to let you know when suitable jobs come up, please click on “Register for Alerts”.

 

Application process

Click on the "Apply Now" button and complete the short web form. Please add a covering letter in English to let us know your motivation for applying and your salary expectation. Our Talent Acquisition team will be in touch soon.

 

Job alerts

 Not suited to this role but interested in working at Kindred Group?

We are always on the lookout for talented, passionate people to join our global teams so if you'd like us to let you know when suitable jobs come up, please click on “Register for Alerts”.

 


 
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Location
Malta
The Centre Pjazza Tigné, Tigné Point, Tigne Point, Sliema, Malta
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  • Reference Number:
    COR0574
  • Office:
    Malta
  • Type of Employment:
    Full time permanent
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26 Days Holiday
Private Medical
Wellbeing Allowance
Free Yoga
Free Meals
Maternity/Paternity leave
Eye test and Flu jab
3 days CSR leave
Shares
Pension
Anniversary awards
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