Kindred Group is a digital entertainment pioneer bringing together nine successful online gambling brands, forming one of the largest online gambling groups in the world. Our purpose is to transform gambling by being a trusted source of entertainment that contributes positively to society. Our goal is that 0% revenue is derived from harmful gambling.
Our global team of more than 2000 people represents 60+ nationalities. When you join Kindred, you'll be part of a collaborative, diverse and inclusive team that has your best interest at heart. We are a trusting company that knows the value of a healthy work-life balance. We offer a wide range of benefits, along with an award-winning all-employee share program, which is a great opportunity to share in the company's success.
As a Kindred Customer Service Agent, you will be one of over 200 agents across the globe who support the customers of our 11 brands worldwide including Unibet! You will have the opportunity to engage with our customers from all over the world, assisting them with their inquiries and ensure their satisfaction by offering our customers the best gambling experience ever!
Whether through live chat, email, or other digital platforms, you'll play a crucial role in building and maintaining positive customer relationships. The role requires patience, empathy, and excellent problem-solving skills, as well as the ability to remain calm and professional in challenging situations. If you're a tech-savvy, customer-oriented individual with excellent communication skills and a passion for providing top-notch service, then this online customer service vacancy could be the perfect fit for you.
🚲 €500 Wellbeing allowance per year
⚡ A great, friendly team atmosphere, within a Mediterranean culture, in an English-speaking environment
🌆 Awesome offices with gorgeous panoramic sea views, VR area, free yoga, pool table, table tennis and table football
🍲 Subsidised meals and free daily fresh fruit
🛫 24 days paid vacation plus bank holidays
🌳 3 days CSR leave
📈 Employee Share Plan Bonus
📗 Dedicated Career Development Plan with unlimited access to LinkedIn Learnings and mentoring programmes
🩺 Private medical insurance
👶 Enhanced maternity, paternity, and shared parental leave
💱 Up to 8% matched pension contributions
🏡 Flexible Hybrid working environment including up to 6 weeks fully remote detached working
☕ Meetups and calendar of social events; quarterly team outings
Our world is hybrid.
A career is not a sprint. It’s a marathon. One of the perks of joining us is that we value you as a person first. Our hybrid world allows you to focus on your goals and responsibilities and lets you self-organise to improve your deliveries and get the work done in your own way.
Click on the “Apply Now” button and complete the short web form. Please add your CV and covering letter in English to let us know your motivation for applying and your salary expectation. Our Talent Acquisition team will be in touch soon. Kindred is an equal opportunities employer committed to employing a diverse workforce and an inclusive culture. As such we oppose all forms of discrimination in the workplace. We create equal opportunities for all our applicants and will treat people equally regardless of and not limited to, gender, ages, disability, race, sexual orientation. We are committed not only to our legal obligations but also to the positive promotion that equal opportunities bring to our operations as set out in our sustainability framework. Kindred has an ESG rating of AAA by MCSI.