Business Analyst


The Business Analysis team plays a pivotal role in the delivery of strategic digital projects from supporting pre project activities, elicitation and requirements analysis and management, implementation and following up on benefits realisation. We broker the communication between varied stakeholders and our technical teams trying to ensure the agreed solution effectively satisfies the business need.


We need a skillful analyst who excels at managing business change and enabling technical delivery. You need to be emotionally intelligent, with outstanding communication and stakeholder management skills and experience working in an agile environment. We need you to display in equal measure strong customer focus and commercial acumen, pragmatic decision making, sound technical skill and attention to detail. Additionally, you are open, collaborative and want to live our entrepreneurial values.


You'll have honed your skills in an online B2C services environment, preferably gambling or gaming related. Our industry is highly regulated and innovative, why you will be expected to thrive in a dynamic project environment and be comfortable dealing with change. Above all, you'll have a passion for business analysis and the value this role plays in software development. Passion for gambling and/or gaming an obvious plus.


What will you be doing?


  • Assume an instrumental role in the definition of a range of Business Development projects throughout their lifecycle, with strong focus on business value and quality of customer experience.
  • Work closely with the business to solidify or, where needed, challenge business objectives
  • Effectively engage with mid to senior level stakeholders
  • Lead requirements elicitation, analysis and management
  • Analyse customer journeys and business processes and identify optimization opportunities
  • Work closely technical development and architecture to translate business needs into effective solutions
  • Work with third parties in the evaluation and procurement of potential solutions
  • Support project delivery- including testing, training, and other deployment tasks
  • Manage change of requirements and/or solutions in response to changing circumstances to ensure business agility
  • Proactively undertake, lead and galvanise activities to support project objectives and timely delivery
  • Provide consultancy on feasibility and value of ideas in early stages of idea development


What have you done?


  • Experience working as a BA, QA or a PO, working on business change and technology projects in a digital business environment
  • Experience working in a B2C e-commerce companies from dynamic industry with a strong customer focus
  • Experience in multi-channel digital environments and projects
  • Previous Agile experience
  • Proven ability in typical BA skill set – requirements engineering, modelling techniques, UAT, analysis techniques etc.
  • Experience in facilitating workshops
  • Critical thinking and problem solving skills
  • Experience in wire framing/ prototyping
  • Flexible and pragmatic approach to methodologies and processes
  • Excellent communication and stakeholder management skills
  • Can-do attitude and adaptability to changing circumstances
  • Excellent attention to detail


Application process


Click on the "Apply Now" button and complete the short web form. Please add a covering letter in English to let us know your motivation for applying and your salary expectation. Our Talent Acquisition team will be in touch soon.


Kindred is an equal opportunities employer committed to employing a diverse workforce and an inclusive culture. As such we oppose all forms of discrimination in the workplace. We create equal opportunities for all our applicants and will treat people equally regardless of and not limited to, gender, age, disability, race, sexual orientation. We are committed not only to our legal obligations but also to the positive promotion that equal opportunities bring to our operations as set out in our sustainability framework.


Job alerts


Not suited to this role but interested in working at Kindred Group?


We are always on the lookout for talented, passionate people to join our global teams so if you'd like us to let you know when suitable jobs come up, please click on “Register for Alerts”.




Close map
Kindred House, 17-25 Hartfield Road, Wimbledon, London, United Kingdom, SW19 3SE
  • Office:
  • Type of Employment:
    Full Time Permanent
  • Reference Number:
25 Days Holiday
Private Medical
Wellbeing Allowance
Maternity/Paternity leave
Eye test
3 days CSR leave
Anniversary awards
Travel loan
Share this page
Share with linkedin
Share with facebook
Share with twitter
Share with email

Job Alerts

If this job is not for you but you are interested in jobs similar to this, then click the button below to be the first to know about them.