Analytics Manager - CRM

Analytics Manager - CRM #LI-ES #LI-HYBRID 

We are looking for an Analytics Manager to join Kindred Group's Commercial Analytics team. What started as Unibet in 1997, is today Kindred Group, one of Europe's fastest growing online gambling companies with more than 1,700 employees across 14 markets which in turn, serves 26 million customers.  

As CRM Analytics Manager, you will manage a team of 4 data analysts, providing insight into effectiveness of communication and bonuses, developing insight-led CRM segmentation and contact strategies. 

Kindred Group is a place where analytics professionals can reach career aspirations in a supportive and inclusive environment. Ranking in the top 25% of the consumer industry for Engagement and 2nd in the Gambling Industry All-Index for Diversity & Inclusion, we take pride in our working environment, our people and culture.

As a listed and regulated company, Kindred Group pays great attention to player safety and sustainability. Our purpose is to transform gambling by being a trusted source of entertainment that contributes positively to society. Our goal is that 0% of revenue is derived from harmful gambling. 


What you'll do: 

  • Manage a team of data analysts, providing coaching and technical expertise. 
  • Establish effective ways of working and best practices to improve operational efficiency. 
  • Build, manage and deliver a roadmap of analytics projects that generates measurable business value. 
  • Partner with CRM director to improve the effectiveness of CRM across brands and markets by establishing an insight-led culture. 

What you'll need: 

  • Experience in managing and developing a team of analysts with good portfolio of technical and managerial skills. 
  • Experience with advanced analytical techniques and technologies and understanding of their business applications. 
  • Experience using SQL. Experience using statistical packages (e.g. R, SAS, Python) also desirable.  
  • Experience working in a commercial environment, experience working with CRM teams is desirable. 
  • Strong consultancy skills with proven ability to deliver projects that generate measurable added value to the business. 
  • To be a strategic thinker, creative in your approach. 


What do we offer?  

⚡ A great team with passionate analysts and traders. 

🌍 Mix of 60+ nationalities and Swedish culture in an English-speaking environment. 

🌆 Awesome offices with ergonomic desks, pool and table tennis tables 

🛫 25 days paid vacation plus bank holidays. 

🌳 3 days CSR leave. 

📈 Employee share plan. 

📗 Training budget, conferences, access to LinkedIn Learnings, mentoring programmes. 

⚕️ Private medical insurance and free eye test. 

👶 Enhanced maternity, paternity, and shared parental leave. 

🚲 £300 Wellbeing allowance. 

💱 Up to 8% matched pension contributions. 

🏡 Flexible working. 

☕ Meetups and calendar of social events in the office 


Application Process  

Click on the "Apply Now" button and complete the short web form.Our Talent Acquisition team will be in touch soon.  

Kindred is an equal opportunities employer committed to employing a diverse workforce and an inclusive culture. As such we oppose all forms of discrimination in the workplace. We create equal opportunities for all our applicants and will treat people equally regardless of and not limited to, gender, age, disability, race, sexual orientation. We are committed not only to our legal obligations but also to the positive promotion that equal opportunities bring to our operations as set out in our sustainability framework.  


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Kindred House, 17-25 Hartfield Road, Wimbledon, London, United Kingdom, SW19 3SE
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  • Type of Employment:
    Full Time Permanent
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