Affiliate Systems Manager

 About Kindred

Over the last 20 years, Kindred Group has brought together 9 brands, which together form one of the largest online gambling companies globally. With so many proud achievements to look back on, our future goal is simple – to be the number one operator across all our markets.



As a listed and regulated company, Kindred Group pays great attention to player safety and sustainability. Our purpose is to transform gambling by being a trusted source of entertainment that contributes positively to society. Our goal is that 0% of revenue is derived from harmful gambling.



The Role

As the Affiliate Systems Manager - your role within Kindred Group is critical to the success of the Affiliate Program. You will be responsible for the day-to-day management of all systems in use by the Affiliate Team. You will identify and address any issues with these systems and be vigilant to any and all new features that will help improve the efficiency of the Affiliate Team. Doing so successfully will ensure that the Kindred Affiliates program leads the way in terms of performance, reputation and integrity within Kindred Group and the online gambling affiliate sector



Key accountabilities of your role are:

  • Manage the day-to-day operation of existing systems utilised by the Affiliate team, including but not limited to; our Affiliate System – NetRefer; our internal reporting tools; our API developer portal and our online ID verification tool.
  • Regularly review these systems to ensure they are fit-for-purpose and that we are using them to their full ability. Where they and we are not, you will take corrective action to address this.
  • Monitor and analyse the performance of these systems, including weekly and monthly KPI reporting with the Affiliate Team and other members of Kindred Group as required
  • Oversee the monthly payment process for these systems and lead the contract renewal process with support of the Procurement Team and the Affiliate Operations Team Lead.
  • Collaborate with all Affiliate Team members to ensure that their feedback on these systems is collated and where possible, implemented.
  • Delivery of end-user training and facilitation of end-user testing
  • Management and development of internal projects and resources to improve existing processes and help drive innovation within the affiliate program
  • Process documentation and distribution to relevant stakeholders
  • Work closely with the following roles and teams:


  • The Affiliate team
  • Database development team to ensure best-practice is followed at all times when managing and processing data
  • Marketing Intelligence to ensure KPI data is accurately reflected in all internal reporting
  • Any other Kindred Group teams as and when required by the nature of your role
  • Attend industry events and keep updated on industry trends that impact on the program and the business
  • Perform market and competitor program research as required
  • Work on projects that may impact other areas of the business as agreed and directed by the Head of Affiliates
  • Any other reasonable tasks necessary for you to carry out your role effectively and efficiently



Kindred Benefits

  • Life assurance, income protection, Personal private health cover.
  • 25 annual vacation days
  • £300 a year wellbeing allowance
  • Charity Days – up to 3 days paid leave to support charity related activities.
  • You will be automatically enrolled into the Kindred LTS Pension Plan.
  • Enhanced Maternity, Paternity and shared parental leave policy.



Application process

Click on the "Apply Now" button and complete the short web form. Please add a covering letter in English to let us know your motivation for applying and your salary expectation. Our Talent Acquisition team will be in touch soon.



Kindred is an equal opportunities employer committed to employing a diverse workforce and an inclusive culture. As such we oppose all forms of discrimination in the workplace. We create equal opportunities for all our applicants and will treat people equally regardless of and not limited to, gender, age, disability, race, sexual orientation. We are committed not only to our legal obligations but also to the positive promotion that equal opportunities bring to our operations as set out in our sustainability framework. Kindred has an ESG rating of AAA by MCSI.



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The Centre Pjazza Tigné, Tigné Point, Tigne Point, Sliema, Malta, TPO 0001
  • Office:
    London, Malta
  • Type of Employment:
    Full Time Permanent
  • Reference Number:
Flexible Working
Private Medical
Wellbeing Allowance
Free Yoga
Subsidised Meals
Maternity/Paternity leave
Employee Assistance Programme
3 days CSR leave
Anniversary awards
Life Cover and Income Protection
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