IT Service Continuity Manager

Details

Work Location Type:
Hybrid
Office:
Stockholm
Type of Employment:
Full Time Permanent
Reference Number:
TEC2738

About Us

At FDJ UNITED, we don't just follow the game, we reinvent it.

FDJ UNITED is one of Europe’s leading betting and gaming operators, with a vast portfolio of iconic brands and a reputation for technological excellence. With more than 5,000 employees and a presence in around fifteen regulated markets, the Group offers a diversified, responsible range of games, both under exclusive rights and open to competition. We set new standards, proving that entertainment and safety can go hand in hand. Here, you’ll work alongside a team of passionate individuals dedicated to delivering the best and safest entertaining experiences for our customers every day.

We’re looking for bold people who are eager to succeed and ready to level-up the game. If you thrive on innovation, embrace challenges, and want to make a real impact at all levels, FDJ UNITED is your playing field.

Join us in shaping the future of gaming. Are you ready to LEVEL-UP THE GAME?

Role Purpose

The IT Service Continuity Manager is responsible for establishing, implementing, and continuously improving OBG's IT Service Continuity Management (ITSCM) framework.

The role owns the governance, policy, scope definition, and oversight of IT continuity across the organisation, ensuring alignment with business priorities, regulatory expectations, and recognised standards such as ISO 22301.

This is a governance and coordination role. It does not own Incident Management or ITIL operational processes. Instead, it works collaboratively across IT, business units, crisis management, risk, and third-party systems to ensure that IT continuity requirements are clearly defined, implemented, tested, monitored, and continuously improved.

Success in this role requires a strong communicator who can influence without authority, build trust across technical and business domains, and lead through collaboration and clarity rather than hierarchy.

Key Responsibilities

Establish and lead the ITSCM governance framework
Develop and maintain the ITSCM Policy
Define scope, asset criticality, and RTO/RPO methodology
Ensure alignment between third-party SLAs and business continuity objectives
Implement and oversee IT continuity testing
Define KPIs and report maturity to senior management

About You

8+ years' experience in IT governance, resilience, IT risk, or service management
Proven experience implementing IT continuity frameworks
Experience with ISO 22301, ISO 27001, ITIL or similar
Experience in regulated environments preferred

You are:

A strong communicator who translates technical risk into business impact
Collaborative and influence-driven
Self-motivated with strong follow-through
Humble, pragmatic, and structured in your approach
Comfortable leading through coordination rather than authority

Our Way Of Working

Our world is hybrid.

A career is not a sprint. It’s a marathon. One of the perks of joining us is that we value you as a person first. Our hybrid world allows you to focus on your goals and responsibilities and lets you self-organise to improve your deliveries and get the work done in your own way.

Application Process

We believe talent knows no boundaries. Our hiring process focuses solely on your skills, experience, and potential to contribute to our team. We welcome applicants from all backgrounds and evaluate each candidate based on merit, regardless of personal characteristics as the age, gender, origin, religion, sexual orientation, neurodiversity or disability.