The Role

Key Responsibilities

Product Strategy and Vision

• Define and drive the overall product vision and roadmap for Kindred's sportsbook and digital betting platform, ensuring alignment with business objectives and market demands.
• Work with Business Owners and the wider Sportsbook product organisation on product direction
• Manage Stakeholder expectations and ways of working when it comes to building product
• Develop a data-driven product strategy, leveraging customer insights, industry trends, and analytics to make informed decisions.
• Continuously refine product offerings to improve engagement, conversion rates, and retention.

Leadership and Team Development

• Lead and mentor a global team of Product Owners, Product Owner Managers, UX Managers, and UX Designers, fostering a culture of excellence, collaboration, and innovation.
• Ensure Product Owners work effectively with engineering teams to drive seamless product delivery while maintaining a strong customer focus.
• Support professional growth, training, and development opportunities for all team members.

Cross-Functional Collaboration

• Work closely with Engineering, Delivery, UX, Data, and Business stakeholders to prioritize and execute product initiatives efficiently.
• Align product development efforts with technical feasibility, business goals, and market needs.
• Foster collaboration between UX teams and Product Owners to ensure user-centric design is embedded into all product decisions.

User Experience and Design

• Oversee UX teams to drive a seamless, intuitive, and engaging user experience across all products.
• Implement user research, A/B testing, and design thinking methodologies to continuously improve the customer journey.
• Ensure that UX and Product teams work closely together to maintain consistency and high-quality design across platforms.

Product Execution and Delivery

• Define clear product roadmaps, ensuring timely and high-quality feature releases.
• Implement best practices in Agile product management, working closely with delivery and engineering teams to optimize workflows.
• Monitor KPIs and product success metrics, making data-driven adjustments to optimize performance.

Market and Competitive Analysis

• Stay ahead of industry trends, emerging technologies, and competitor offerings, ensuring Kindred remains at the forefront of sportsbook innovation.
• Work with the Sportsbook Product organisation on these trends and offerings
• Identify new market opportunities and product enhancements to expand customer engagement and revenue streams.

Stakeholder Communication

• Serve as the primary product leader within the organization, providing regular updates to executives and key stakeholders.
• Develop strategic product presentations and reports to showcase product performance, upcoming features, and key insights.

Key Performance Indicators (KPIs)

• Product Delivery Success: % of product roadmap delivered on time and within scope.
• User Engagement Metrics: Growth in active users, session time, retention rates, and NPS scores.
• Conversion and Revenue Impact: Improvement in bet placements, user transactions, and revenue contribution.
• UX and Design Quality: Reduction in user friction, increased satisfaction scores, and A/B test performance.
• Team Performance: Growth and effectiveness of the product and UX teams, measured by retention and employee feedback.

Requirements

Experience & Leadership

• 10+ years in product management, with at least 5+ years in a senior leadership role within a product-led tech organization.
• Proven track record of building and scaling product teams in a high-growth environment.
• Experience managing large, cross-functional product teams, including Product Owners, UX Managers, and Designers, across multiple regions.
• Strong people leadership skills with experience in coaching, mentoring, and growing high-performing teams.

Product Strategy & Execution

• Deep experience in product lifecycle management, from ideation to launch and continuous iteration.
• Strong understanding of Agile methodologies, Scrum, and lean product development.
• Ability to create and execute customer-centric product strategies that drive engagement and revenue.

User Experience & Customer Focus

• Strong knowledge of UX/UI principles, usability testing, and user research methodologies.
• Ability to balance business objectives with customer needs, ensuring product decisions align with user behaviour and feedback.

Data-Driven Decision Making

• Experience with data analytics, A/B testing, and KPIs to guide product direction and optimize performance.
• Ability to translate complex data into actionable insights for product improvements.

Stakeholder Management & Communication

• Excellent communication and influencing skills, capable of working with engineering, business, marketing, and leadership teams.
• Strong presentation and reporting skills, with the ability to convey product vision, performance, and impact to senior leadership.

Why Join Us?

• Work on cutting-edge technology and products that shape the future of sports betting.
• Lead a highly skilled global product team, working alongside top-tier engineers, designers, and business leaders.
• Opportunity to drive innovation, UX excellence, and product differentiation in a fast-growing organization.
• Competitive salary, benefits, and career growth opportunities in a dynamic and supportive work environment.